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Privacy Policy

Privacy Policy

Effective Date: July 22, 2026

Door Key Behavioral Health (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Complete a contact form
Request an appointment
Call or email our office
Subscribe to communications (if offered)

This information may include:

  • Name
  • Phone number
  • Email address
  • General information you choose to provide

Please do not submit confidential medical information or sensitive health details through website contact forms unless specifically instructed to do so.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries
  • Schedule appointments
  • Provide requested information about our services
  • Improve our website and customer experience
  • Communicate with you regarding your request

We do not sell or rent your personal information to third parties.

Website Analytics

Our website uses Google Analytics to better understand how visitors use our website.

Google Analytics collects anonymous information such as:

  • Pages visited
  • Time spent on the website
  • Browser type
  • Device information
  • General geographic location

This information is aggregated and cannot be used to personally identify you.

For more information, please visit:

https://policies.google.com/privacy

Cookies

Our website uses cookies to improve functionality, provide security, and analyze website traffic.

For more information, please review our Cookie Policy.

Third-Party Services

Our website may utilize trusted third-party providers to help operate our website, including services for website hosting, analytics, security, maps, or embedded content.

These providers maintain their own privacy policies and may collect information according to their own terms.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information submitted through our website.

However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

Health Information

Door Key Behavioral Health is committed to protecting your privacy.

Please note that submitting information through this website does not establish a therapist-client relationship and should not be used to communicate urgent medical or mental health concerns.

If you are an existing client and have questions regarding your care, please contact our office directly.

HIPAA Notice

If you become a client of Door Key Behavioral Health, your protected health information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which will be provided to you as part of the intake process.

This website and its contact forms are intended for general communication and appointment requests only.

Links to Other Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Door Key Behavioral Health

Phone: (314) 530-3065

Pause.

Not for a minute. Not even for ten seconds. Just for one breath.

You don’t need to push yourself to calm down. You don’t need to fix anything. You don’t have to figure it all out in this moment.

Simply stop and notice—right now, you are here.

I’m Tonya Winingar, a Licensed Professional Counselor, Behavioral Health Coach, and Certified Neurofeedback Therapist. Over the years, I’ve guided people through some of their hardest and heaviest moments. And what I’ve seen, time and again, is this: the intensity you’re feeling is not who you are.

What’s happening inside you is your nervous system firing off an alarm. It’s designed to keep you alive, not to keep you calm. That surge of chaos you feel? That’s biology—not failure. And just as it comes on strong, it can be soothed.

So let’s do something together—something simple and physical, a reset button for your body’s alarm system.

Place your hand on your chest.

Notice the gentle lift as you breathe in. The soft fall as you breathe out. This steady rhythm is your reminder—you’re alive, you’re present, and you’re safe in this moment.

Keep your hand there.

Your mind may be insisting there are hundreds of things demanding your attention. But the truth? Right now, you only have three choices. And you only need to choose one.

If you or someone else is in immediate danger:
This is the emergency button. Press it to bring responders—paramedics, police, fire—straight to you.
Call 911 Now
If you are thinking about suicide and need to talk or text with someone right now:
This is the 24/7 national lifeline. It’s free, confidential, and answered by trained counselors who will listen without judgment. This is the “I need a lifeline” button.
Call/Text 988 Lifeline Now
If you’re in St. Louis, not in crisis but feeling overwhelmed and needing someone local to talk to:
Behavioral Health Response (BHR) is here for you. They offer free, confidential counseling by phone and can connect you with resources in our community. This is the “I need a local guide” button.
Call 314.246.0480 Now